Frequently asked questions

Do you ship to my city and location


For domestic buyers, orders are shipped through registered domestic courier companies, We do not ship Onlinebageecha products out of India.




What is the estimated delivery time?


Products are typically dispatched within 1-7 days of order confirmation depending on Your destination and services related to the Product shall be provided after the delivery of the Product. Once the product is dispatched for delivery we will notify you of the same

While we try to ensure that the Product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, please do not worry. Get in touch with us for the latest update on your shipment if we have already not got in touch with you




Are there any shipping charges?


Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded. Your delivery charges will be clearly indicated at checkout.




How do I track my order


When your order Will ready to ship we will send you tracking detail to your email.




What if I receive a damaged product?


In case you receive a damage please call us at +91-9898042352 or write to us at saajgarden@gmail.com Our team will assess the damage and get back to you within 1 business day




Can i cancel the order?


You can cancel your order within 24 hours of placing the order




Is there a cancellation fee applicable?


if you cancel within 24 hours of placing the order, you will receive a full refund. Post the 24-hour window, you will be charged 10% of the order value as a restocking fee. Please also note that after delivery of the product, only After Sales services will be applicable, and cancellation is not an option. We do not offer exchanges or cancellations




What are the payment options which Online Bageecha provides me?


You can shop with any of the following options

  1. Visa, Mastercard and American Express Credit Cards.
  2. Debit card for more than 50 banks.
  3. We currently support Net banking for all major banks like ICICI, HDFC, Citibank, SBI, Axis etc.
  4. Online Bageecha Gift Cards and Vouchers




Do you offer Payment on Delivery options (Cash / Card)?


No, at this point in time, we do not offer cash on delivery/card on delivery as payment options.




What should I keep handy for my online transaction?


  1. For Credit Cards keep your card which has the details of card holder name, number, CVV and expiry date. Apart from this you also need to have your 3D secure password / online authorization code (“OAC”).
  2. Debit Cards keep your card which has the details of card holder name, number, CVV and expiry date. You will be redirected to the bank site for 3D secure authorization. So keep your OAC or IPIN handy as well.
  3. For Net Banking you need to keep your account number as well as your password/IPIN handy.




Is it safe to use my credit card, debit card or net banking?


Absolutely. Shopping with Online Bageecha is completely safe. Transactions with us are via the industry leading payment gateways, The Payment gateways are compliant with the global information security standards defined for organizations which handle cardholder information. Be assured that your card or account information is encrypted as it travels over the Internet making it well and truly safe.




Does Online Bageecha store my card or account information?


Online Bageecha does not collect or store your account information at all




Will I be asked to share card information, account information or passwords over phone or email?


The Online Bageecha team will never request you to share any of your payment details over email or over phone.




How will transactions on Online Bageecha appear on my Credit Card / Bank statements?


All transactions on Onlinebageecha.com will be under the heading of Saaj Creation on your Credit Card / Bank statements





301, Jasmin complex, Bypass Road, Himmatnagar-383001, Dist-Sabarkantha, Gujarat, India

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