Frequently asked questions
Do you ship to my city and location
For domestic buyers, orders are shipped through registered domestic courier companies, We do not ship Onlinebageecha products out of India.
What is the estimated delivery time?
Products are typically dispatched within 1-7 days of order confirmation depending on Your destination and services related to the Product shall be provided after the delivery of the Product. Once the product is dispatched for delivery we will notify you of the same
While we try to ensure that the Product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, please do not worry. Get in touch with us for the latest update on your shipment if we have already not got in touch with you
Are there any shipping charges?
Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded. Your delivery charges will be clearly indicated at checkout.
How do I track my order
When your order Will ready to ship we will send you tracking detail to your email.
What if I receive a damaged product?
In case you receive a damage please call us at +91-9898042352 or write to us at saajgarden@gmail.com Our team will assess the damage and get back to you within 1 business day
Can i cancel the order?
You can cancel your order within 24 hours of placing the order
Is there a cancellation fee applicable?
if you cancel within 24 hours of placing the order, you will receive a full refund. Post the 24-hour window, you will be charged 10% of the order value as a restocking fee. Please also note that after delivery of the product, only After Sales services will be applicable, and cancellation is not an option. We do not offer exchanges or cancellations
What are the payment options which Online Bageecha provides me?
You can shop with any of the following options
- Visa, Mastercard and American Express Credit Cards.
- Debit card for more than 50 banks.
- We currently support Net banking for all major banks like ICICI, HDFC, Citibank, SBI, Axis etc.
- Online Bageecha Gift Cards and Vouchers
Do you offer Payment on Delivery options (Cash / Card)?
What should I keep handy for my online transaction?
- For Credit Cards keep your card which has the details of card holder name, number, CVV and expiry date. Apart from this you also need to have your 3D secure password / online authorization code (“OAC”).
- Debit Cards keep your card which has the details of card holder name, number, CVV and expiry date. You will be redirected to the bank site for 3D secure authorization. So keep your OAC or IPIN handy as well.
- For Net Banking you need to keep your account number as well as your password/IPIN handy.
Is it safe to use my credit card, debit card or net banking?
Does Online Bageecha store my card or account information?
Online Bageecha does not collect or store your account information at all
Will I be asked to share card information, account information or passwords over phone or email?
How will transactions on Online Bageecha appear on my Credit Card / Bank statements?
All transactions on Onlinebageecha.com will be under the heading of Saaj Creation on your Credit Card / Bank statements